Job Responsibilities:

· Ensure reliable operations for end-users by providing support in a multi-client setting via our helpdesk system.

· System and network administration in an educational setting implementing requirements by defining and analyzing system and network related problems and then designing and testing standards and solutions.

· Maintenance and troubleshooting of regional information technology that keeps technical aspects of K-12 schools in the ESU 2 area running smoothly.

Job Duties:

· Multi-Platform end user desktop support (Windows, macOS / iOS, and ChromeOS)

· Multi-Platform Server Administration (Windows / Linux)

· Collaborate and communicate effectively with team members on projects

· Stay up to date on current network security trends, threats and techniques.

· Collaborate with other statewide entities on the development of technical solutions

·Server/network hardware research and procurement for future upgrades

· Troubleshooting of server/network related issues

· Continued maintenance of network appliances (Fortinet experience preferred) 

· Administration of SaaS based services (Microsoft365, Google Workspace, Clever, etc) 

· Provide reference by writing clear documentation.

· Update job knowledge by participating in educational opportunities and participating in professional organizations.

· Other duties and responsibilities as needed

Preferred Job Experience

· Strong organizational and communication skills are required.

· A background in K-12 Education preferred

· Networking background with an understanding of subnetting and VLANs

· Management of Windows and / or Linux based OS in a virtualized environment

Please send a resume and cover letter to Mitch Hoffer:


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