Job Responsibilities:
· Ensure reliable operations for end-users by providing support in a multi-client setting via our helpdesk system.
· System and network administration in an educational setting implementing requirements by defining and analyzing system and network related problems and then designing and testing standards and solutions.
· Maintenance and troubleshooting of regional information technology that keeps technical aspects of K-12 schools in the ESU 2 area running smoothly.
Job Duties:
· Multi-Platform end user desktop support (Windows, macOS / iOS, and ChromeOS)
· Multi-Platform Server Administration (Windows / Linux)
· Collaborate and communicate effectively with team members on projects
· Stay up to date on current network security trends, threats and techniques.
· Collaborate with other statewide entities on the development of technical solutions
·Server/network hardware research and procurement for future upgrades
· Troubleshooting of server/network related issues
· Continued maintenance of network appliances (Fortinet experience preferred)
· Administration of SaaS based services (Microsoft365, Google Workspace, Clever, etc)
· Provide reference by writing clear documentation.
· Update job knowledge by participating in educational opportunities and participating in professional organizations.
· Other duties and responsibilities as needed
Preferred Job Experience
· Strong organizational and communication skills are required.
· A background in K-12 Education preferred
· Networking background with an understanding of subnetting and VLANs
· Management of Windows and / or Linux based OS in a virtualized environment
Please send a resume and cover letter to Mitch Hoffer: mhoffer@esu2.org
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